| We at Red Centre Adventures endeavour
to please the participants on our Tours. Every effort will be made to ensure the smooth running of every tour and customer satisfaction. This page outlines what we will provide and our terms for bookings and participation. Every participant will be supplied with a full itinerary of his/her tour which lists all the major places of interest visited during the tour, the approx. arrival and departure times from major intermediate destinations as well as all the activities which are included in the tour price. All accommodation and meals are included in the tour price unless indicated otherwise in the itinerary. As our tours are Adventure Tours and although our record regards accidents and other mishaps is exemplary, the law requires us to supply a form which indemnifies Red Centre Adventures . Please view the document here. This form must be signed before tour commencement. Even if this form is not signed, by booking from these web pages and payment of the deposit the customer agrees to these terms and conditions. We also strongly recommend to take sufficient Travel Insurance. All prices are quoted in Australian currency. A deposit of 30%
of the tour price is required within ten days from the date of your booking
to ensure reservation of your seat. The balance is due 45 days before tour commencement.
Seats can only be confirmed after the deposit is received.
Transfer to another tour may be possible, however an additional
amount, equal to 50% of the deposit may be charged. In the case of Custom Tours, Family Tours and other Group Tours NO REFUND will be possible in the case of cancellations less than 45 days before tour commencement. NOTE: Red Centre Adventures
can not guarantee a seat on any of their tours unless a firm booking, including
the appropriate deposit is received by the due date. Drinking and take-away food is not permitted on the bus. Due to the nature of Outback Travel it may at times be necessary
to change the planned routes and itineraries. Mechanical breakdowns: In the case of a serious breakdown which
prevents the tour from continuing, Red Centre Adventures
will attempt to make arrangements with other Tour Operators to complete the
tour. Should that not be possible we will arrange transport to
the nearest major town and after deducting the cost of such transport refund
the tour price on a pro rata basis. Some mechanical problems my be rectified after flying in of replacement parts. In such cases the tour will continue, perhaps with one or two days delay. The driver will then confer with the participants as to whether to continue as planned and complete the tour one to two days late, or alternatively shorten the tour. All claims for refunds must be in writing and must be addressed
to: Red Centre Adventures.
P.O.Box 355, Geelong North, Vic., Australia |